Warranty Information From Window World of St. Louis
A Lifetime of Peace of Mind
When our customers purchase our products, they’re obtaining much more than tangible merchandise and installation. Just as important, they get the peace of mind that Window World will stand behind its products for a lifetime. As the nation’s largest replacement window company, we are able to support our customers for the long haul. With clear, long-term commitment to service, we bring unrivaled value to our customers around the country.
Window World’s lifetime limited warranty for residential properties is the strongest warranty of its kind. From the date of installation, Window World will be there to service any defects in material and workmanship*.
For warranty questions regarding specific products or to set up a free in-home estimate, please contact us.
“*Some limitations and exclusions apply. Please read the warranty in its entirety before making a purchase (contact the store for full details).
Limited Lifetime Transferable Warranty
Subject to the limitations and exclusions on reverse side Window World (”Company”) warrants to the original purchaser/property owner (”Owner”) and, if any, Owner’s immediate transferee, excluding all other subsequent transferees, that any basic window installed by the Company is free from defects in material and workmanship for as long as the Owner or Owner’s immediate transferee resides in the home in which the windows are installed.
Vinyl Parts Warranty- That under normal use, the vinyl components of the window will not blister, peel, rot or corrode.
Mechanical Parts Warranty- That all mechanical parts (locks, vent locks, balances) are warranted to be free from manufactured defects in material and workmanship. Replacement parts will be supplied at no charge.
Insulated Glass Warranty- The sealed insulated glass unit is warranted against defects resulting in material obstruction of vision from film formation caused by dust or moisture in the dead air space of the sealed unit for the life of the window. If the glass unit fails, the Company will provide the Owner with a replacement insulated glass unit at no extra charge.
Glass Breakage Warranty- The Company will provide the Owner with a replacement insulated glass unit in the event of accidental glass breakage, with the purchase of Solarzone™ Glass Package. Exclusions listed below apply.
Labor Warranty- For a period of five years after installation, Window World will provide the labor costs at the time of service. Two-year labor guarantee on all vinyl window series less than 3000. Five-year labor guarantee on all vinyl window series 3000 or above. Five-year labor guarantee on all vinyl sliding patio doors. Non Transferable.
Transferable Warranty- This warranty may be transferred to the Owner’s immediate transferee provided the transferee notifies the Company, in writing, at the address below, within 30 days of the property’s transfer date. The correspondence must include a transfer fee of $250, the original Owner’s name and address, transferee’s name and address, and the World World location responsible for the installation.
Window World, Inc.
118 Shaver Street
North Wilkesboro, NC 28659
General Limitations and Exclusions
- Acts of God (hurricanes, tornadoes, flood, etc.) Acts of war, fire, stress resulting from localized heat, modifications, and vandalism are not covered by this warranty.
- Color variances may occur between replacement parts and weathered original material.
- Labor warranty does not transfer to Owner’s immediate transferee.
- This warranty is exclusively for windows installed by the Company. Any additional products, such as doors, installed by the Company, in conjunction with the window contract/installation will carry the warranty provided by the manufacturer.
This warranty gives you specific legal rights, and you many also have other rights which vary from state to state.
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